Please contact us for any issues you may have regarding the setup of your internet which may include but not limited to:
- Connection problems
- Slow internet speeds
- Set up walk-through
If your question remains unanswered and you still need help please give us a call or text to our line.
Upload and download speeds depend highly on a few criteria:
- Surrounding foliage density
- Distance from the tower
- Clear line of site to a tower within 2 – 3 miles
We’ve witnessed anywhere from 1mb – 107mb download speeds and up to 20mb upload speeds. We do not recommend our service if you can only receive 7mb download speeds and below, unless you specifically state those lower speeds will work for you.
YES, but we recommend at minimum 5mb download and 1mb upload speed for online gaming with a ping of less than 100ms.
YES*, you have 5 days to evaluate the service upon receipt of the device. You will need to return the device at the end of 5 days trial period with the returned shipping label that was enclosed with the original order.
* SIM only. Activation does not apply.
* Shipping fees will be deducted from refunded amount.